Privacy Policy

Last Updated: January 4, 2026

1. Introduction

Confidence Edge LLC ("Company," "we," "us," or "our") operates data intelligence platforms including TradeHub and Insights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Account Information

  • Email address and authentication credentials
  • Username and profile information
  • Payment and billing information (processed securely through third-party providers)

2.2 Usage Data

  • Platform interactions and feature usage
  • Trading/analytics activity logs
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies

2.3 Third-Party Integration Data

  • Broker API credentials (encrypted and securely stored)
  • Discord account information (if connected)
  • OAuth tokens for authorized third-party services

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send notifications
  • Analyze usage patterns to enhance user experience
  • Send administrative information and service updates
  • Detect and prevent fraud or security threats
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics)
  • Broker APIs: With your explicit authorization, we transmit encrypted credentials to execute trades
  • Legal Compliance: When required by law, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, safety, or property

5. Data Security

We implement industry-standard security measures including encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured format

To exercise these rights, contact us at privacy@confidenceedge.net

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Confidence Edge LLC

Email: privacy@confidenceedge.net

General Inquiries: info@confidenceedge.net